Reputation Radar

Reputation Audit: Texas Auto Repair & Body Shop

An independent look at Texas Auto Repair & Body Shop's Google reputation in Houston, TX.

4.1
Current rating
106
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

First Reviewer (Dent & Body Work) · 5 stars

"High quality AND honest AND great prices. I got backed into and had a big dent right where the bumper and rear quarter panel met. Paint cracked off, and it also cause the rear fender liner to rub the tire. They fixed EVERYTHING in three days, including repainting. It looks literally as good as new! And I paid next to nothing! Had my wife pick the car up, and they treated her so nicely and honestly that even she mentioned it to me when I got home. Highly recommend these folks!!"

Recommended response

Thank you so much for taking the time to share this — it truly means the world to our entire team. Getting backed into is stressful enough, and we're so glad we could take that worry off your plate and get everything looking as good as new. What you said about your wife's experience especially touched us. Every person who walks through our doors deserves to be treated with respect and honesty, and we're proud that carried through. We hope you won't need us again too soon, but when you do, we'll be right here. Thank you for recommending us — that's the highest compliment we can receive.

35-Year Loyal Customer · 5 stars

"I started using this place about 35 years ago. I had a diagnosis on my car and a price quote and when I took the car here MUOI the owner said that it did not need that part and service and charged me $25 to fix the problem. My husband and I each had a used vehicle and then I had 2 Stepdaughter's that had used vehicles and we used him exclusively for anything that the cars needed. Always, always a good price and he is honest.. would still use him except that I live 50 miles away now. I go by to visit whenever I get a chance he helped the whole family and like I said he is a good person and he is honest."

Recommended response

Thirty-five years — we are genuinely moved reading this. You trusted us with your vehicles, your husband's vehicles, and your stepdaughters' cars, and that kind of loyalty is something we never take for granted. Muoi still talks about longtime customers like you as the heart of why he does what he does. Honesty isn't a policy here — it's simply who we are, and it means everything to have that recognized. Whenever your travels bring you back through Houston, please stop in. The door is always open, and you will always feel at home here. Thank you, truly.

New Houston Resident (Starter Repair) · 5 stars

"I've gotten to Houston couple weeks ago had problem with starter. Repaired fast that I even picked up evening route. Approved by Xfinity (COMCAST)!. Fast, Good Prices! Hard workers out there, like me on field! Appreciate Moue and Ai who helped me with my car. Good bless you guys!"

Recommended response

Welcome to Houston! We're so glad you found us when you needed help, and even more glad we could get you back on the road in time for your route. That means your livelihood, and we don't take that lightly. Muoi and Ai were so happy to help — hearing that hard-working people like yourself appreciate the effort makes every long day worthwhile. You're part of the Texas Auto family now. Whenever your car needs attention, we've got you covered. God bless you too, and stay safe out there on the road!

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