Reputation Radar

Reputation Audit: Soho Landscape

An independent look at Soho Landscape's Google reputation in Tampa, FL.

3.7
Current rating
14
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

Reviewer 1 · 5 stars

"Phenomenal experience and result with Soho Landscape! From the creativity of the design of my landscape renovation to the quality of the service and the product, Friedel and his team are top notch. They transformed my neglected yard into a dreamy private oasis..."

Recommended response

Thank you so much for taking the time to share this — it truly means the world to us. Transforming a neglected space into something you genuinely love coming home to is exactly the kind of work that drives everything we do at Soho Landscape. We'll make sure Jeff and the entire crew hear your kind words; they showed up every single day with care and intention, and that deserves to be recognized. We're honored to continue as your maintenance partner and look forward to watching your oasis thrive through every season. — Friedel & the Soho Landscape Team

Reviewer 2 · 5 stars

"We were extremely pleased with the entire process and are blown away how the new landscape has changed the entire nature of the house and property. The coconut palms in the front really create an entrance and the garden area in the backyard looks like a fairytale..."

Recommended response

A fairytale garden — we couldn't have said it better ourselves, and honestly, that description made our whole team smile. Thank you for trusting us with your home. Knowing that the lighting, the palms, and every carefully placed detail are bringing you joy each evening is the most rewarding outcome we can hope for. Jeff will be especially glad to hear your words — he holds himself to a very high standard, and your recognition of that is deeply appreciated. We're so grateful for your enthusiastic recommendation. — Friedel & the Soho Landscape Team

Reviewer 3 · 1 stars

"Just had a verbal altercation with the owner of SoHo Landscaping. He was blocking both sides of the street with his vehicles and when I requested he stopped doing this (because he does it all the time) - he basically blew me off and then proceeded to park in front of a stop sign."

Recommended response

Thank you for bringing this to our attention, and I want to be straightforward with you — this is not how I want Soho Landscape to show up in the community we work in every day. Managing equipment, vehicles, and crew across active job sites is something we take seriously, and clearly, on this occasion, we fell short of the standard I hold for both our work and our conduct. I'm sorry for the frustration this caused you, and I'm sorry for the way the interaction felt. You deserved to be heard. I'd welcome the opportunity to speak with you directly and make this right. Please don't hesitate to reach out to me personally at your convenience. — Friedel, Owner, Soho Landscape

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