An independent look at Sexton Dental Clinic's Google reputation in Myrtle Beach, SC.
"More than just a place for dentures. My mom has been coming to Sexton all my life for her partials. I started coming for general dentistry in 2023 and cant speak highly enough of the care and treatment I've received, from the dentists to the admin staff. My hygienist, Shanda, is fantastic! She is friendly and thorough, she is also quick to explain what she's doing, or check if I am feeling discomfort and to offer additional numbing before I can think to ask! She is highly qualified for periodontal cleaning and made the intimidation I felt about it disappear, so much that I actually look forward to the second part. Most satisfying cleaning EVER. And, they have the best prices I've seen anywhere. I recommend them highly to everyone!"
Thank you so much for this — truly. Having your family trust Sexton across generations means the world to us, and hearing that you've made it your home for general dentistry as well is exactly the kind of continuity we strive for. Shanda is an exceptional part of our team, and your words capture precisely what she brings to every appointment: genuine attentiveness, clinical excellence, and the kind of calm reassurance that turns a daunting procedure into something you actually look forward to. We've shared your kind words with her directly. We're grateful for your trust, your recommendation, and for taking the time to write this. We'll see you at your next visit!
"The women at the front desk were awesome they deserve 5 stars. They were friendly and kind and they helped me get my teeth done for a fraction of the normal cost. But the doctor that pulled my teeth has the worst bedside manner. He was talking about me in a different language but he didn't know I could understand every word he said. He was saying that the cause of my dental problems was drugs and that's what cocaine does for you. Then he turned to his assistant and told her she needed to get a refund where ever she went to school because she didn't know what she was doing. He treated everybody like they were beneath him. And he left 2 teeth in the bottom of my mouth they were the supposed to be pulled because they were the ones hurting the most."
We are genuinely grateful you took the time to share this, and we are deeply sorry for the experience you've described. What you went through — feeling judged, spoken about rather than spoken to, and leaving with unresolved pain — is the opposite of the respectful, dignified care every single patient deserves at Sexton. There is no circumstance that makes the behavior you described acceptable, and we want you to know it is being taken seriously at the highest level of our practice. We also want to make sure you are no longer in pain. Please reach out to us directly at your earliest convenience so we can personally ensure your care is completed and that you leave feeling whole — in every sense of the word. You deserved better, and we want the chance to make it right.
"The hours show that they are open on Friday but that is not true I waited outside for almost 2 hours and no one showed up, no hours are posted at the office and their hours on google are absolutely incorrect. What an absolute joke. Thank you for wasting peoples time."
Marshall, I'm sincerely sorry. Waiting outside for two hours — with no signage, no answer, and no explanation — is an inexcusable failure on our part, and your frustration is completely warranted. Your time is valuable, and we did not honor that. We have since audited and corrected our hours across all platforms, and we are implementing an internal process to ensure this never happens to another patient. But more importantly, we want to make this right for you personally. Please contact us directly and ask for our Office Manager — we'd like to offer you a complimentary appointment at your convenience and ensure your experience with us from this point forward is one that reflects the standard of care you should have received from the very first moment.
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