Reputation Radar

Reputation Audit: KeyMe Locksmiths

An independent look at KeyMe Locksmiths's Google reputation in Tampa, FL.

4.2
Current rating
82
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

Reviewer 1 · 4 stars

"Easy to use, key worked perfect, came out looking like it should along with the design, only thing we don't like was that you don't have many options with keys to get them at the kiosk most of them had to be shipped so as long as you don't need the key right then and there it's fine , and to me paying $7 or $8 for a key is a little crazy"

Recommended response

Thank you so much for taking the time to share your experience — and we're genuinely glad your key came out exactly as it should, design and all! You raise a fair point about in-kiosk availability. Our kiosks carry a curated selection of the most common key types, and for specialty or less common blanks, shipping ensures we get you the right key without compromise. We understand that's not always ideal when you need something right away, and your feedback helps us think about how we can do better. On pricing — we hear you. Our keys come with a satisfaction guarantee and the convenience of no appointment, no wait, and no guesswork. That said, your perspective matters, and we appreciate the honesty. We hope to earn a full five stars on your next visit!

Reviewer 2 · 5 stars

"I had not use this type of machine in a while and I had to make three copies of a key. I work for a management company and all three keys worked perfect. The only issue I had is the price of the keys, the price of the keys were two dollars more than if I had a service person make the keys."

Recommended response

We truly appreciate you trusting KeyMe for your property management needs — and it's wonderful to hear all three keys performed perfectly. That kind of reliability matters enormously in a professional setting, and we're proud to deliver it. Regarding the price difference you noticed — that's a thoughtful observation, and we respect that you're watching the bottom line for your company. What KeyMe offers alongside each key is the precision of digital scanning, a cloud-stored key profile for future copies anytime, and the ability to skip the counter entirely. For management companies making multiple copies over time, that stored profile can actually save meaningful time and effort down the road. We'd love to be your go-to whenever you need additional copies made — thank you again for the kind words!

Reviewer 3 · 5 stars

"Had 2 keys made and both worked perfect!"

Recommended response

Short, sweet, and exactly what we love to hear — thank you! Two keys made, two keys that work perfectly. That's the standard we hold ourselves to every single time. We appreciate you stopping by and sharing your experience, and we hope to see you again the next time you need a copy made. Welcome back anytime!

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