Reputation Radar

Reputation Audit: Haskell Termite & Pest Control Inc.

An independent look at Haskell Termite & Pest Control Inc.'s Google reputation in Tampa, FL.

3.7

Current rating

136

Google reviews

Unanswered

What's holding the rating back

Overall rating of 3.7 suggests a meaningful gap between the glowing experiences captured here and reviews not included in this audit — likely negative feedback pulling the average down significantly
No visible owner responses to any reviews, which signals low engagement and may cause prospective customers to question whether the business values client relationships beyond the transaction
With only three reviews analyzed, the sample is too narrow to surface recurring operational issues — deeper review mining is needed to identify patterns in dissatisfied customer experiences

Growth opportunities

Three named technicians — Vince, Bobby, Peter, and James Black — are being celebrated by name, creating a powerful opportunity to showcase the human side of the team in marketing materials, social content, and response language
The fumigation review is unusually detailed and trust-building; with the customer's permission, this narrative could anchor a case study or testimonial feature on the company website
Responding warmly and personally to every review — even the glowing ones — would immediately differentiate Haskell from competitors and signal to future customers that the team is present, attentive, and genuinely proud of their work

Recommended review responses

Anonymous Reviewer 1 · 5 stars

"Exceptional Service and Expertise: Haskell Termite and Pest Control Delivers Beyond Expectations — detailed praise for Vince and Bobby during a full tenting and fumigation service."

Recommended response

Thank you so much for taking the time to share such a thoughtful and detailed account of your experience with us — this truly means the world to our team. Vince and Bobby are exactly the kind of professionals we are proud to have representing Haskell, and knowing they made an intimidating process feel safe, clear, and seamless is the highest compliment we could receive. We will make sure both of them hear your kind words personally. If you ever need us again — for any pest concern, large or small — we are always just a call away. Welcome to the Haskell family.

Anonymous Reviewer 2 · 5 stars

"The team was quick to coordinate and spot treat a termite issue I was having. Peter came out, and was quick, and efficient. Great work and a great person. Thanks Haskell team."

Recommended response

We really appreciate you sharing this — and we could not agree more about Peter. He brings both efficiency and genuine care to every visit, and it is wonderful to hear that came through for you. Quick, clean, and effective is exactly what we aim for. Thank you for trusting Haskell with your home, and please do not hesitate to reach out if anything ever comes up again. We are here for you.

Anonymous Reviewer 3 · 5 stars

"Just had my first drywood termite spot treatment and Haskell was professional from the estimate through the work being completed. James Black was our service tech and he was so nice and explained the process thoroughly and meticulously completed the job. I would highly recommend Haskell."

Recommended response

First-time experiences can come with a lot of uncertainty, so it means a great deal to us that yours felt professional and reassuring from the very first conversation. James takes real pride in making sure every customer understands exactly what is happening in their home, and your recognition of that reflects the standard he holds himself to every single day. We will be sure to pass along your praise — he has earned it. Thank you for the recommendation, and for welcoming us into your home. We look forward to being your pest control partner for years to come.

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