Reputation Radar

Reputation Audit: Good Electric - Electricians San Antonio

An independent look at Good Electric - Electricians San Antonio's Google reputation in San Antonio, TX.

4.1
Current rating
22
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

Anonymous (Outlet Wiring Repair) · 5 stars

"We had an outlet that had been wired wrong and the guy from Good came and fixed it. He was quick, friendly, knowledgeable, and efficient. He also only charged me half a diagnostic fee since he wasn't there very long so it saved me a bunch of money. I would recommend this company highly."

Recommended response

Thank you so much for sharing this — it truly means a lot to the entire Good Electric team. We believe that fairness isn't just a policy, it's the right thing to do, and we're glad that came through in your experience. We'll always charge for the work we actually do, nothing more. Your recommendation is something we don't take lightly, and we look forward to being there for you anytime you need us down the road.

Ernesto's Customer · 5 stars

"Called today they were out by noon and fixed our issue with professionalism and at a fair price. Ernesto was our electrician! He was awesome!"

Recommended response

We love hearing this — and we'll absolutely pass your kind words along to Ernesto! He takes real pride in showing up prepared and treating every customer's home with the same care he'd give his own. Same-day service done right is exactly what we strive for, and it's wonderful to know it landed that way for you. Thank you for welcoming us into your home and for taking a moment to share your experience.

Terry's Customer · 5 stars

"Highly recommend. Their service is excellent from scheduling to the entire repair. Very professional. Very knowledgeable. Pricing is excellent. After all was said and done, most impressive was the ending. A review of their guarantee and warranty. I have used Good Electric in the past. I accidentally called out another company and was extremely displeased. This is my go to electric company from here on out. Kudos to our electrician, Terry."

Recommended response

This review made our day — genuinely. Welcome back, and thank you for trusting Good Electric again after what sounds like a frustrating experience elsewhere. Terry is exactly the kind of electrician we're proud to have representing this company, and your recognition of him means the world to us. We walk through our guarantee and warranty at the end of every visit because we want you to leave with complete confidence, not just a fixed problem. Knowing you're making us your go-to is the highest compliment we could receive. We'll be here whenever you need us.

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