An independent look at Comfort Dental's Google reputation in Myrtle Beach, SC.
"My family and I have been going here for years.. I've had a couple crowns done (made on the premises) Always good at fitting us in quickly! Recently had a painless extraction.. we would certainly give them a great recommendation!"
Thank you so much for taking the time to share this — it truly means the world to our entire team. Caring for your family over the years has been one of our greatest privileges, and knowing that your visits have felt comfortable, timely, and even painless is exactly what we work toward every single day. Our in-house crown capability is something we're genuinely proud of, and we're so glad it has served you well. We look forward to many more years of being your family's trusted dental home. Thank you for your wonderful recommendation.
"I called on Friday in need of a root canal. I made the appointment for Monday. I felt like I kept being put off by other dentist so I didn't have my hopes very high. I go in and she says he can do it same day. I met the doctor who was very personable and everything went quickly and easily. Will definitely be returning for all my dental needs. Not sure what the other reviews are referring to but the receptionist/dental assistant seemed more than willing to answer my questions."
We're so glad you gave us the opportunity to step up when you needed care most — and that we were able to deliver on the same day, no less. We know how discouraging it can feel to be passed along from one provider to another when you're in pain, and we never want anyone to walk through our doors with low expectations. Our doctor and the whole team will be delighted to hear your kind words. We genuinely look forward to earning your trust at every future visit. Welcome to the Comfort Dental family — you're in good hands here.
"The customer service is honest condescending service! Very rude, we were interested but not after that phone call! Not sure how they are in business with the way the lady on the phone talks."
Yona, thank you for letting us know about your experience — and please accept our sincere apology. The interaction you described is not a reflection of the standard we hold ourselves to, and we're genuinely sorry that your very first impression of our practice left you feeling dismissed. Every person who calls us deserves to feel heard, respected, and welcomed from the very first hello. We take this feedback seriously and will be addressing it directly with our team. We would love the opportunity to start fresh with you — if you're open to it, please reach out to us directly and we will personally ensure your next experience is everything it should have been from the beginning.
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