An independent look at Code Electric Inc's Google reputation in El Paso, TX.
"Driving down Montana on 05/16 at 8:55 AM behind one of your company trucks and saw the driver throw garbage out the driver side window. Not a great look for your company."
Thank you for bringing this to our attention — and we mean that sincerely. This is not the standard we hold ourselves to, and it is certainly not the impression we want to leave on the streets of El Paso. We have followed up internally to address this directly with our team. Our trucks are a moving representation of our values, and littering falls well outside of them. We appreciate you taking a moment to let us know, and we hope this reflects the kind of accountability you'd expect from a company you can trust.
"My wife and I just move to the El Paso area and we're looking to upgrade some of our older pieces. Jamie help us navigate their spacious inventory and helped us piece together our new living room. He was very helpful and patient as we shopped. Could not recommend his services enough."
Welcome to El Paso — we are so glad your first experience here felt like home. It truly means a great deal to hear that Jamie made such a positive impression during what can be an overwhelming process. He has a real gift for listening first and guiding second, and that kind of patience is something we work hard to cultivate across our entire team. We hope your new living room brings you both so much joy, and please do not hesitate to reach out whenever you are ready for your next project. We would love to be part of your home's story.
"I originally called to make an appointment in December had to follow up in January and here we are in February. They have not shown up."
We are truly sorry — this is not the experience anyone should have, and reading this is difficult because it represents exactly the kind of lapse we never want a customer to go through. Three months of waiting, multiple follow-ups, and still no resolution is unacceptable, and we take full ownership of that. We would very much like the opportunity to make this right. Please reach out to us directly at your earliest convenience so we can prioritize your appointment personally and ensure you receive the attention you deserved from day one. Your time is valuable, and we are committed to honoring that.
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