Reputation Radar

Reputation Audit: Charlotte Landscaping Services LLC

An independent look at Charlotte Landscaping Services LLC's Google reputation in Charlotte, NC.

4
Current rating
22
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

Storm Washout Client · 5 stars

"Had them knock out a driveway grading project after a storm washout. Contacted Charlotte landscaping they responded next day, mark sent out a surveyor and had me fixed up within the week. Company provides awesome communication, friendly employee's, quality work. definitely 10 out of 10 recommend 👍"

Recommended response

Thank you so much for taking the time to share this — we know storm damage situations carry a real sense of urgency, and we're genuinely glad Mark and the team were able to move quickly and get everything sorted for you. Getting you back to normal within the week is exactly the standard we hold ourselves to. Your 10 out of 10 means the world to us, and we'll be here whenever you need us next. 🙏

Overgrown Yard Client · 5 stars

"The Charlotte Landscaping Services team does a great job at a great price. They were willing to work with my schedule and stayed in excellent contact. They are friendly, professional, and nice. And their work is top notch! When they arrived my yard was an overgrown horrible mess, with weeds like trees and lots of thick patches. Mark talked me through what they were going to do and when the team was done, it looked amazing! The end result was better than any service I've used before, that's for sure. I will keep using CLS and will definitely recommend them to anyone."

Recommended response

We absolutely love hearing this — and honestly, transformations like yours are exactly why our team does what they do. Mark takes real pride in walking clients through the process so there are no surprises, and it sounds like the crew delivered the kind of results that speak for themselves. We are so glad you felt taken care of from start to finish, and we look forward to keeping your yard in top shape for years to come. Welcome to the CLS family! 🌿

Krystal and Daniel Client · 5 stars

"Krystal and Daniel were of the utmost help today. I was in a bit of an emergency situation and needed a full cut and edging this weekend, after finding a violation letter in the mail on Thursday. Krystal came out promptly on Friday for my estimate and came back with Daniel today to do the work. Stayed within my budget and got the work I needed done in a quick manner as today is Saturday and the work is already done before noon. Fully satisfied with the work and happy to stay in budget, as well as avoid the violation when the inspector comes back Monday. Thank you Krystal and Daniel! Great work, I will be reaching out again!"

Recommended response

What a weekend turnaround — we are so relieved we could be there for you when it counted most. Krystal and Daniel are truly two of our best, and knowing they came through for you under that kind of time pressure makes us incredibly proud. Staying on budget while beating the inspector's Monday visit? That is a win we will gladly celebrate with you. Please do not hesitate to reach out anytime — we will always do our best to show up for you just like this. 🏡✅

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