An independent look at Charlotte Dental Associates's Google reputation in Charlotte, NC.
"I have not been to a dentist in ten years and I was embarrassed to come in and be seen. However, Dr Farzin and his assistant Jaylene were so kind and treated me with dignity..."
Thank you so much for taking the time to share this — it genuinely means the world to us. Returning to the dentist after a long gap takes real courage, and we are so honored that Dr. Farzin and Jaylene made that step feel safe and welcoming. Creating an environment where every single patient — regardless of their insurance or their journey — feels respected and cared for is something we hold close to our hearts. Your kind words will go straight to Dr. Farzin and Jaylene, and we look forward to continuing to be a place you can count on for years to come.
"I cannot recommend Vivid Dental enough! From the moment I walked in, I felt welcomed and well-cared for. Dr. Calvin Chen is incredibly professional, patient, and thorough..."
What a wonderful review — thank you so much for sharing your experience! We want to make sure your kind words reach the right hands: we're Charlotte Dental Associates, so Dr. Chen, Evelyn, Adriana, and Sofia may be at a different practice. That said, it sounds like you received exceptional care, and you absolutely deserve that. If you've ever been a patient with us or would like to be, we'd love the opportunity to earn a review just like this one. Wishing you continued great dental health!
"If I could leave negative stars I would. I got there at 11:55am for my 12pm appointment. I was not seen until 12:40! When completing xrays, my bit was on the equipment and was not covered! Very unsanitary..."
We are truly sorry for the experience you had, and we want you to know we are taking every word of your feedback seriously. A 40-minute wait past your appointment time is not the standard we hold ourselves to, and we understand how frustrating that is when you've set aside time in your day. The concern you raised about the X-ray equipment covering is something we are addressing immediately with our clinical team — your safety is never something we take lightly, and we are grateful you brought it to our attention. We also hear you about the front desk interaction, and we are committed to ensuring every patient is greeted with warmth and professionalism from the very first moment. We would very much welcome the chance to make this right. Please reach out to us directly at your convenience — we'd like to personally ensure your next experience reflects the level of care you deserve.
Want every review answered like this, automatically? We handle it for $299/mo.
Get started