An independent look at Brunswick Family Dentistry's Google reputation in Supply, NC.
"I see the negative comments about Dr D but yall sound like little school girls, putting someone down because they have a social awkwardness is not cool. At the end of the day we are lucky to have Dr D in our area, he does great dental work, he accepts medicaid, he is very gentle and compassionate with kids, he will stay late to help a patient, he works insane hrs cuz im sure he has tons of no shows and cancellations and he has lots of staff to pay. I was a little offended at first until I realized Dr D is just a quiet person and its a hell of a lot better then having a someone loud and obnoxious and aggressive."
Thank you so much for taking the time to share this — and for saying it with such honesty and heart. You captured something we hope every patient eventually sees: Dr. Devito leads with quiet consistency, not showmanship, and his commitment to this community runs deeper than most people realize. Accepting Medicaid, staying late for patients in need, and showing up fully every single day — that is who he is. We are genuinely grateful to have patients like you who see and appreciate that. It means the world to our entire team.
"Finding a good dentist can be quite difficult, especially in rural areas. Throw in a global pandemic, and it becomes almost impossible. With most area dentists declining to take on new patients, I was rapidly losing hope. Dr. Brandon Devito and his team made an excellent first impression with their website... The team here is thorough, yet gentle. X-rays were a breeze, as was my cleaning. Unfortunately, I had a problem with one of my old crowns, and so will be back to fix that issue. Bottom line: if you're looking for a reliable dentist in the Shallotte/Supply area, Brunswick Family Dentistry has you covered."
What a wonderful first visit story — thank you for sharing it so thoughtfully. We know how frustrating it can be to search for a dentist who is genuinely welcoming, especially during such an uncertain time, and we are so glad you found your way to us. Our team takes real pride in making every appointment feel smooth and comfortable, and it is truly rewarding to hear that came through from the very first call. We look forward to taking great care of that crown and earning your trust for many years to come. Welcome to the Brunswick Family Dentistry family!
"I have had multiple issues at this practice. There is one office lady who can be extremely rude. I was in the hospital multiple times lately and I had an appointment on a Monday so I could not cancel appointment ahead of time and they seemed to understand. A little afterwards I had to cancel another appointment but he was just going to LOOK at my tooth and I was still unwell but the rude lady fussed at me anyway. Because I canceled twice they have terminated me as a patient. This is completely unprofessional and unacceptable behavior. Dental fillings have had to be redone because it was not done properly and I've even had a tool fall in my mouth. Thankfully I caught it with my tongue and did not choke. I hate that my insurance is so bad that I had to go to one of the worst places here in Brunswick County."
CK, we are genuinely sorry to read about your experience, and we want you to know that your concerns are being taken seriously — not dismissed. No patient who has been hospitalized should ever feel pressured or spoken to harshly when they need to reschedule, and if that was your experience with a member of our team, that falls short of the standard we hold ourselves to. We also understand how distressing it must have felt to have clinical concerns go unresolved to your satisfaction. We would very much like the opportunity to speak with you personally, listen fully, and understand exactly what happened. Please reach out to us directly at your convenience — you deserve to be heard, and we want the chance to make this right.
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