Reputation Radar

Reputation Audit: BATES ELECTRIC

An independent look at BATES ELECTRIC's Google reputation in Tampa, FL.

4
Current rating
56
Google reviews
3
Unanswered

What's holding the rating back

Growth opportunities

Recommended review responses

Home Inspection Client · 5 stars

"Had 4 things fixed to for a home inspection. Scheduling was quick and the technician Eduardo did a great job! He went above and beyond to make sure everything was taken care of. Thank you!"

Recommended response

Thank you so much for taking the time to share this — we truly appreciate it! Getting everything squared away ahead of a home inspection can feel like a race against the clock, and we're glad our team made the scheduling process smooth for you. Eduardo is exactly the kind of technician we're proud to have representing Bates Electric — someone who doesn't just check boxes, but genuinely cares that the job is done right. We'll make sure he hears this. Wishing you all the best with your home, and please don't hesitate to reach out if we can ever be of help again!

Hurricane Milton Client · 5 stars

"Everyone I spoke to at Bates was very professional and kind. After Hurricane Milton, I was so stressed because my home flooded. I called on a Friday afternoon and they put me on schedule for Monday. Kai came as promised and did a very thorough job checking for safety. He was neat, polite and obviously very knowledgeable about his work. I'm so grateful to them. You can trust them to do a great job."

Recommended response

We are so glad you're safe, and we're deeply grateful you trusted us during such a stressful and uncertain time. After a storm like Milton, the last thing anyone should have to worry about is whether their home is electrically sound — and it meant everything to our team to be there for you quickly. Kai takes his responsibility to his clients very seriously, and knowing he brought you both thoroughness and peace of mind is exactly what we hope for. Your kind words mean more than you know, and we'll be sure to pass them along to him and the rest of the team. Please never hesitate to call on us — we're here for you.

James Garner Review · 5 stars

"Just wanted to take a minute to recognize the hard work of James Garner a electrician with bates. This man is amazing at his job! He was my lead electrician and carried that project! Knows his stuff, reliable and dependable. I would highly recommend this man on any project! And will definitely request him again when working with Bates."

Recommended response

This genuinely made our day — thank you for going out of your way to recognize James by name. Leading a project with that level of reliability and expertise is something we never take for granted, and James is exactly the kind of professional we've built this company around. He will absolutely be hearing about this, and we have no doubt he'll be just as honored as we are. It's a privilege to earn your trust, and we look forward to working with you again whenever the next project comes along. Thank you for being such a wonderful client.

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