An independent look at Allen's Electrical & Plumbing Service's Google reputation in Statesboro, GA.
"I called several local plumbers in the area to install an ice machine for our office, and even had one company come give an astronomical quote and state it would be over a week to even get the work done. HOWEVER! I called Allen's and they came and completed the work the same day I called! We are extremely pleased with the work and the service we received. I highly recommend Allen's if you're looking for good, honest service."
Ellen, thank you so much for taking the time to share this — it genuinely means the world to our team. We know how disruptive it can be when a business need goes unmet, and we're so glad we could step in and get things handled the same day. That's exactly the standard we hold ourselves to. Your office deserved a working ice machine without the wait, and we're proud we could deliver that for you. Please don't hesitate to reach out anytime — we're always just a call away. Warmly, The Allen's Team
"Today marks the second time I've called Allen's Electrical and Plumbing after an emergency. We had a fire at my house and some of the wires burned. I called several electric companies as soon as they opened. I left several messages and nobody called me back. When I called Allen's Electrical and Plumbing, they answered the phone, and within an hour I had two electricians repairing my electricity. I cannot recommend them enough!"
Nick, we are so relieved you and your home are safe — a fire is one of the most frightening things a homeowner can face, and we never take lightly the trust you placed in us during such a vulnerable moment. Answering that call and being there within the hour wasn't just business for our team — it was the right thing to do. The fact that this is now the second time you've turned to us in an emergency means more to us than any award ever could. Thank you for trusting Allen's, and please know we will always be here when you need us most. With gratitude, The Allen's Team
"They want $150 just for a quote."
Adam, thank you for sharing your experience — your feedback is important, and we understand the surprise that can come with a diagnostic fee, especially before any work has begun. We want to be transparent: the $150 covers a thorough on-site assessment by a licensed professional, ensuring we give you an accurate, honest evaluation rather than a rushed number over the phone. We never want cost clarity to be a barrier, and we regret that wasn't communicated to you in a way that felt fair. We'd genuinely welcome the chance to speak with you directly and see if there's a path forward that works for you. Please feel free to call us — we're listening. Respectfully, The Allen's Team
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